Avel Transformers - great customer service

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Moral of the story - If you don't ask - you don't get

Bought a avel toroidal transformer (18 +18 60VA d4013 built 1992) of ebay for £1.60
Didn;t come with a mounting kit - fired od an email to Avel asking where can I purchase a mounting kit (using my company email address)

Reply came back...

"Dear Simon,
Thank you for your email.

If you only require 1 fixing kit please forward your delivery address and I
will send you one in the post F.O.C.
If you do require further kits they are £1.00 each & Carriage + VAT.

Best Regards
FOR AVEL LINDBERG 2002 LTD
"
nice.....
 
Yes, I've also found their service to be excellent and friendly. I once ordered a transformer late on a Friday afternoon. They told me it would go out Monday - it arrived at my house on Monday.

:thumb: :thumb:
 
[quote author="Svart"]wow, do these guys have an ebay store or is it just auctions?[/quote]
i bought a second hand one on an ebay auction from some old buyer - but they gave me a FOC mounting kit - just for having one of their tranformers - all be it second hand!!
http://avellindberg.com/
 
I have sent many emails with no response from them and got hung up on while waiting to talk to a tech. :evil: I have not been so lucky. :mad:
 

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