Are you satisfied by communications?
« on: January 10, 2008, 11:33:22 AM »
Yesterday I got a strange call from some company conducting some survey.
The man asked me, "Are you satisfied by communications?"
I tried to understand what kind of communications he means, but he was flexible like a snake insisting on answering the question with zero semantics.
Failed to get clarifications I finally ended up saying, "Sorry Sir, I don't want to spend your time for nothing" and hung up.
Now, there is the question: what it was? Who needs such questions and answers? Who pays for such surveys? Why do some companies have money on such stupid work while the economy is in such deep #$%^?


JohnRoberts

Are you satisfied by communications?
« Reply #1 on: January 10, 2008, 11:53:04 AM »
Generally the questions are scripted, so the caller can't provide any clarification and is probaly instructed not to expand upon questions.

I get a few phone polls, and was so frustrated by the poorly worded questions, that I refused a second call from the same polling firm (they will call you again months later if youn are a willing participant). Poll questions can be crafted to get a desired result that may not represent your broader feelings on a topic. Or as I suspect in my case, were just poorly framed by some incompetent writer.

JR
It's nice to be nice....

SSLtech

Are you satisfied by communications?
« Reply #2 on: January 10, 2008, 12:41:25 PM »
Under my understanding the terms of the US "do not call" law, companies are EXEMPTED from the ban on calling a registered number if (amongst other things):

You have expressed a preference for or interest in their products
They have done business with you in the past
They are conducting a survey
They are charitably-driven

I noticed that since we were listed on the "do not call" list, we receive more "surveys" than before. These surveys are usually eventually commercially-linked, and so I refuse to take part in them. When people want my input or data and I'm not being paid to help them, or I haven't decided FOR MYSELF that I want to help them, I stop the "survey" ("thinly veiled sales-pitch" is more likely) and tell them that I don't want them to call me back again.

Remember also that the 'do not call' list expires and has to be renewed every few (five?) years, and if you let it expire, there's a convenient 31-day 'delay' while you're re-enrolled. (All of this is as a result of lobbying by the tele-sales industry.) -So renew your listing BEFORE it expires. If in doubt, do it now.

[edit] there's apparently been some push-back against the 5-year 'expiry'...
http://www.ftc.gov/opa/2007/10/dnctestimony.shtm

Keith
"A waist is a terrible thing to mind"
Quote from: PRR
Ah, but that was 1999; we don't party like that any more.

Mbira

Are you satisfied by communications?
« Reply #3 on: January 10, 2008, 01:02:04 PM »
New poll question:
Quote
what it was?


 :green:

Sorry, Wavebourn, I couldn't help myself.
 :guinness:
Joel Laviolette

Rattletree   |  https://www.rattletree.com
The Rattletree School of Marimba | https://www.learnmarimba.com

EmRR

Are you satisfied by communications?
« Reply #4 on: January 10, 2008, 01:45:18 PM »
"Hi, this is Amy from the Warranty Department!"


Really, there's only one?


"This is your last chance!"


again
Best,

Doug Williams
Electromagnetic Radiation Recorders

"I think this can be better. Some kind of control that's intuitive, not complicated like a single knob" - Crusty

"Back when everything sounde

pucho812

Are you satisfied by communications?
« Reply #5 on: January 10, 2008, 02:45:32 PM »
Thats almost as good as
Quote

Hi this is Sarah from the financial department. There are no problems with your current credit card account.


So it kind of sounds like it could be a legit call. But then they break into how you can lower your interest rate.

It's gotten to the point that although I am on the do not call me list, I never get the phone anymore. I let my answering machine get it first. Then i can pick up if I need to.
You tell me whar a man gits his corn pone, en I'll tell you what his 'pinions is.

CJ

Are you satisfied by communications?
« Reply #6 on: January 10, 2008, 06:06:09 PM »
Old Piss used to work for Nichols Research (see "The Hole" in the brewery.)

They do not do cold calling anymore.

I got paid 75 bucks from a survey I hustled thru Ol Piss,  listened to 2 hours of FM Radio formatting at the Crown Plaza near SFO , where I interviewed Narma.

On the way out I noticed that the hotel had a bar.
What a novel idea. Why would anybody seperated from their family on a late plane in a strange town on a bidness trip they hate, well, why would they want a drink?
Anyway, long story short, you know what happened to my 75 bucks at those prices.,
Didn't even go home with a hooker, WTF?

I like the OT topics in the regular forums.
Thats the way it used to be.
We didn't need another forum for a dumpster.
Everything went together.
We can leave the kennel to Lassie this way.
 :mad:
If I can't fix it, I can fix it so nobody else can!
Frank's Tube Page: www.mif.pg.gda.pl/homepages/frank/vs.html
Guitar Amps: http://bmamps.com/Tech_sch.html

sodderboy

Are you satisfied by communications?
« Reply #7 on: January 10, 2008, 07:43:52 PM »
yes!

shabtek

survey
« Reply #8 on: January 10, 2008, 09:21:35 PM »
the most fun I've had in a long time came when I assumed the personality of a quirky agoraphobic heir to a small fortune, with unusual consumption habits--at fictitious grocers. I was on the line with a girl for 30 minutes trying to sway her from the script... she did not seem amused, though also never seemed to doubt my improvisation. My alter-ego received 4 calls in the following month from the same company but could not be found.
"really fine players do not use stomp boxes or master volume, they match the amp to the room and turn it up to 11.  Stevie Ray, BB King, Albert King, Duane Allman, Dicky Betts, Louis Armstrong"
   -CJ

Are you satisfied by communications?
« Reply #9 on: January 22, 2008, 03:17:13 PM »
I met a lady who used to work there... She told that the work was horrible because she had no rights to hang up first, but some "customers" used her as a shrink to complain about problems...  :cool:


 

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