Anyone with experience buying at electronicsurplus.com?

[Golgoth]

Hi everyone,

I have placed an order at electronicsurplus.com 12 days ago and have not heard anything from them since.
A couple emails to their customer service were sent and none of them answered as of yet.

Anyone with experience buying from them?

Thanks!

 

[pucho812]

Try calling them…

1 (440) 205-8388

 

[scott2000]

The stuff just shows up. Usually within whatever time frame you'd reasonably expect. But yeah, no shipping updates or responses to emails is what I've experienced .

 

[Golgoth]

The stuff just shows up. Usually within whatever time frame you'd reasonably expect. But yeah, no shipping updates or responses to emails is what I've experienced .

Thanks Scott that's good to hear, I'll wait a couple weeks for overseas delivery and call them directly if nothing shows up.

 

[shabtek]

communication is poor. gotta call. their inventory is not well tracked- might have 1 or 100, or 1 and 9 similar.
one time they sent me someone else's order with mine--I told them and they wanted me to send back the stuff that was not mine--it was quite heavy so I requested a prepaid shipping return,and some credit for the extra 30# on my shipping bill. then they wanted to know what it was to see if it was worth returning.
not too many places like this left so grace be to 'em

 

[Golgoth]

communication is poor. gotta call. their inventory is not well tracked- might have 1 or 100, or 1 and 9 similar.
one time they sent me someone else's order with mine--I told them and they wanted me to send back the stuff that was not mine--it was quite heavy so I requested a prepaid shipping return,and some credit for the extra 30# on my shipping bill. then they wanted to know what it was to see if it was worth returning.
not too many places like this left so grace be to 'em

I am not the most fluent english speaker out there, I wish they'd rather answer my emails haha. We'll see how it goes if I have to call!

 

[shabtek]

sorry I was thinking of a different place, similar name.

had no trouble with orders from this place that I recall, though it has been some years.
might have been a little slow with getting info/pics of products I had questions about, that's understandable given vast inventory/low demand.

they may be short on help or your email has been deflected.