Hi TheGuitarist
I guess you still are having problems.
Firstly as you probably know Jands are the agents for these and their tech dept is very competent hence why they charge a lot to keep those people there !
You may be confused with dual supply ...heaps on the net about this
think back to maths a zero centre line and a positive to the right and negative to the left.
Its kinda like 2 supplies with two wires each but one wire from each is joined to make a common so we have *......* and *......* but we end up with *......*......*
18volts......0volts......18volts. So you could have bought two seperate 18volt transformers and joined them at one point to get the required supply and mounting the lot in a safe insulated plastic or jiffy box.
I guess you bought the Jaycar toroidal where it has 2 seperate secondaries.
The post by moamps includes a link showing typical wiring.
So you should end up with the 18.0.18 to connect to the connector .
I would suggest changing the connector to something stronger like a 5 pin XLR or similar chosing something that some idiot cannot plug into the wrong place !
The original setup you had should not cause hum and I gather after all the other advice you still have the original problem.
They are not the most friendly mixer to pull apart but I suspect some of the internal components first up (R507) the 100 ohm resistor and cap (whose value I cannot read )that connect the electrical ground and the chassis ground together.
Next the regulators and associated filter caps.
Here's a schematic I've put some grafiti on although its for the smaller mixer the principle is the same (the circuit is probably too).
Whoops just realized that you got it working (not good for a first post !) :
I cannot see any problem in connecting the mains earth (green/yellow to the chassis earth) while leaving the 0 rail or electrical earth (ground) isolated via R507
to avoid ground loops with external gear.