M-Patch 4M Monitorcontroler

[Andreas Pfeiffer]

I got a call from a guy who is not happy with the sound quality of it. I found out that it´s using a passive design.
I had the idea to exchange the potentiometers in the unit for him. Also he mentioned that he is not happy with the sockets of it.
Does somebody have a service manual, or did somebody upgraded the unit already?

Thanks, Andreas

http://www.smproaudio.com/index.php/en/products/monitor-controllers/m-patch-4m

 

[PRR]

> not happy with the sound quality of it.
> not happy with the sockets of it.

Maybe it's just not the product he wants.

Maybe he wired it wrong.

Maybe he just needs a better beer.

> exchange the potentiometers

"The Master Attenuator utilizes discrete 0.5% resisters with a switched mechanism"

How can you second-guess a company who utilizes "utilizes" and spells "resistors" without an Oh?

 

[Andy Peters]

I got a call from a guy who is not happy with the sound quality of it. I found out that it´s using a passive design.
I had the idea to exchange the potentiometers in the unit for him. Also he mentioned that he is not happy with the sockets of it.
Does somebody have a service manual, or did somebody upgraded the unit already?

Thanks, Andreas

http://www.smproaudio.com/index.php/en/products/monitor-controllers/m-patch-4m

Wouldn't it be easier for your guy to return the unit to the point of purchase and buy something he likes?