Greg
I don't think there is any profit motive at work here, certainly not at this point. It's damage control.
The problem started with the big lie, that Chance's "tech" designed these units and sent the design to China for manufacture. Subsequent events have pretty much shown that these were unusable preamps (poor design, eq inductor and other noise,) already designed in China, waiting for someone to bite. Chance and some "engineer friends" apparently took a quick listen one afternoon to the prototypes they sent him (which may have been preselected to have no obvious faults) and approved their manufacture, without even opening them up. You'd think the "tech" would have wanted to see the quality of manufacture, etc.
So we got these boxes of crap. Steve Hogan, without ever evaluating the preamps completely, designed and apparently manufactured a number of replacement power transformers, assuming this was the root of the problem. He spent all the money he was sent on these and some other components, but has been unable to fix the problem(s), which have turned out to be multiple with no easy complete fixes. Apparently he is so anal that he can't let go of this until he feels the problems are completely solved, so here we sit, out our money and our equipment, probably for the indefinite future, despite intermittent empty promises to get them back "next month".
TnC foolishly inserted a warranty into the user manual, so there is probably some legal requirement to try to do something about repairing the non-functional units (about 100% I'd say.) They sent out a call for guinea pig units last April, and have apparently been trying to fix these for the last 6 months. Latest word (Sept 9, a month ago) is
All of the "guinea pig" units are just completing their LONG burn-in period, now going in for a final test.
The repair Station wanted to be very sure that the changes implemented were good over a period of time.
Thanks to the g-pigs themselves for the use of the units, and for their patience.
To me this means "*******, every time we think we've got them fixed, something else doesn't work right."
Maybe they will be fixed soon, and folks can send (at their own shipping expense) their pres for repair. I hope so, though I won't be one of them - good money after bad and all that.
I found multiple manufacturing defects in my units - several connectors not connected, deteriorating resistors, fuse installed wrong, a washer trapped under soldered components. I have fixed one of my 81's, and my 73 to usable condition, with the transistor swap on the 81, inductor and power transformer shielding on both, gain switch mods on both (one mechanical and one optoelectronic.) I sent one 81 to Steve Hogan so he'd have a unit to start working on ASAP, and so that I could compare his mods to mine sonically. It looks like I'll never have that chance.