And Ebay's postal calculator is so horribly off I've been burned having been hit with a postage charge infinitely higher than the sale price of the item. In that case I felt it wasn't right to charge the buyer that. It wasn't the buyer's fault the postage calculator was 80% cheaper than the actual postage price. And moreover, I could only imagine that had the buyer known the actual postage price they probably wouldn't have purchased my item so I couldn't make them pay it.
Agreed on all accounts, Ebay/Paypal are a disgusting outfit with absolutely no ethics whatsoever. Writing this doesn't make me naive and of course every large business gets accused of poor behaviour, but Ebay in particular has no accountability or shame. What really saddens me the most about them is that they will blatantly foster and allow fraud and theft, even when its presented to them with proof of it occurring. In response to the furnished information proving the fraud you've just become a victim of, they will answer that they are taking "appropriate actions" against a seller or buyer but for "privacy reasons" they cant tell you what action they are taking. How very convenient! Especially when one sees the same member trading hundreds more items and clearly nothing has been done to deal with them or their fraud. Sadly as well, the only remedy is to discuss the matter with some poor sod in a call centre somewhere in the Philipines who bears the cruel fate of listening to furious members vent their frustrations for what is truly disgusting Ebay policies. The same policies to which the call centre lacky has absolutely no control over. The poor staff are forced to cop the abuse and defend ebay policy in order to earn a wage when they must surely know they are wrong. I can remember the quiver in the poor call centre guy's voice when I called and I think I was polite compared to calls they must surely get form others who catch them out making excuses they are clearly told to say.
Granted this is not only an ebay issue, a lot of companies do the same, but Ebay continues to turn a blind eye to fraud and maintains it is so powerless to do anything as it merely brings buyers and sellers together. Wait till you become a victim and watch how little ebay will care or how it will take absolutely no responsibility. It will simply state that its powerless to do anything and recommend you undertake your own investigation.
Despite this, the great hypocrisy is that if one ever breaches any of ebay's rules that may encroach on Ebay itself, Ebay will take immediate action and punish the member. Members are swiftly suspended or removed from ebay without warning or without being able to discuss this if they breach any policy that effects the ebay monolith. This of course demonstrates that they are perfectly capable of taking action upon members immediately when they feel like it. It's just when the fraud doesn't effect them that they will fly this victim like " we are powerless to do anything" ruse. The people who make these policies lack any ethics or shame.
In this day and age I totally accept Ebay is a viable and worldwide benchmark way to trade - I still reserve the right to say they are one business in the world that truly make me feel sick. If I ever had the power I'd find the Philippino call centre staff other jobs. I'm aware this last sentence is complete fantasy sadly