One thing I’ve noticed with some of these eBay sales is when you go to a PayPal dispute they’ll give you a refund and not bother about the return of the item - ... If the postage back to china is more than the unit cost don’t bother.
Right. That mirrors my own experience. Sometimes the seller will negotiate a discount to compromise the claim and avoid a total loss plus return postage. Postage from China is subsidized by the US Postal Service because China is still listed as a third world developing nation, whereas return postage is at our rates. I always initiate a formal return through eBay's return process which gives the seller three days to negotiate a settlement, or eBay mediates the "dispute." Documenting my case with words and photos, I have always obtained sufficient relief - either a discount, or full refund (with or without a return shipping label at the seller's discretion."
I always document my case with photos and data from the listing showing defect or misrepsentation. Last Summer, I encountered a shipping scam, which required more documentation than usual to resolve in my favor. The seller claimed UPS reported it delivered, when it was, in fact, shipped to another address in my town. UPS records proved it was not addressed to my house, and was a substantially smaller package than a full size waffle iron. The seller next claimed it shipped a second unit, but US Postal Service records proved it was a small, 4 ounce padded envelope addressed to yet another address. not my house. Based on this documentation, eBay disingenuously ruled the package had been delivered to the wrong address by the carrier and issued a full refund! I believe the seller shipped two empty packages, or a couple of rocks, to the wrong address, so it could file an insurance claim for goods lost in transit, while retaining the full purchase price. In any case, I received a full refund and purchased another item one locally. It pays to be diligent and document the whole transaction, just in case.
So ... ya just never know. I am convinced it is best to use eBay's return process, providing a record of all steps in the transaction while binding the seller to play by the rules. James