Those are still the classic symptoms of an intermittent connection. First suspects would be solder joints, but after that you could be looking at defective components like a cracked resistor (unlikely) or a bad switch or connector. My approach is to try and sneak up on these issues. If the fault reliably occurs when the unit hasn't been used for a day or so, leave it off for that period of time. Then, turn it on and input a test signal that is deliberately on the low side of what the DUT normally sees. The fact that you have a two channel device means you can "Y" the o/p from your source and then see what signal will pass. This is a mic-pre, yes? So I would start with a signal around -50 dBu. If the good side will pass that in a way that you can test at various points along the signal path, then test at those same points on the bad channel. That should give you some indication where the signal is not passing.