With all due respect i see this comment as misleading. There is no way one can account for that tiny of a difference in volume of air between 800 grit vs 400 vs polished, and claim it makes a difference in diaphragm damping = difference in sound.We do not polish our backplates, so the extra amount of air viscosity created by unpolished surface and tight spacing is a part of diaphragm damping.
You are a knowledgeable man, with great resources, setup... and i am sure you can provide for once some empirical measurements and proof for claims of any of your products. Either capsule which has very unique features not available in any other capsule i am aware of. Or your acoustic lens capsule holders for example.
If anything, you as a manufacturer, can provide some resource material or video about capsule manufacturing process, not revealing proprietary secrets off course. This thread is about that. This forum i hope is still about DIY, not just advertisement and product placement.
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