Thank you for participating, Ike.
I still have the knob, yes. It's fine.
The encoder broke and I wasn't succesful gluing it back on, since it's metal and there's no stump left at the base.
I haven't asked UA, no. I don't even wanna bother.
I figured this was a standard component like a potentiometer that could be found on Mouser. Maybe i'm mistaken.
Hopefully someone can shed some light on this. Thanks