Yeah, to echo Ricardus, your tech is wrong. R1 isn't anywhere near either of the DOA's.
Ref this schematic: https://drive.google.com/file/d/0B_...M0Yi00M2IzLTkwYTYtOWE4Zjg2YTk0MDE3/view?hl=en
R1 is on the inverting input of U1. When using a transformer, that should be disconnected (open), and the path to the non-inverting input to U1 should be shorted (usually R2, but a wire-short with a transformer). In any case, R1 has nothing to do with either DOA (which replace U2 and U3), and yes, it really should be disconnected (not shorted).
Based on your earlier comments, I'm assuming you're only using a DOA in the DOA1/U2 position. If the DOA really was fried, the only real possibilities are a bad DOA to begin with or a short or wrong resistor somewhere around DOA1/U2.
Ref this schematic: https://drive.google.com/file/d/0B_...M0Yi00M2IzLTkwYTYtOWE4Zjg2YTk0MDE3/view?hl=en
R1 is on the inverting input of U1. When using a transformer, that should be disconnected (open), and the path to the non-inverting input to U1 should be shorted (usually R2, but a wire-short with a transformer). In any case, R1 has nothing to do with either DOA (which replace U2 and U3), and yes, it really should be disconnected (not shorted).
Based on your earlier comments, I'm assuming you're only using a DOA in the DOA1/U2 position. If the DOA really was fried, the only real possibilities are a bad DOA to begin with or a short or wrong resistor somewhere around DOA1/U2.