There's definetly DC offset @XLRs inputs when the comp is switched ON :
-8V between pin 1 and 2.
-2.7V between pin 1 and 3.
Dat's crazy! Is the star ground on motherboard connected to chassis?
And at the output of the comp, only when it's switched ON : 0.8 and 1 mV @ OP 1, and 2.3 and -3.9 mV @ OP 2.
Some DC offset within +/-2 mV at the outs of THAT1646 etc is acceptable,
Please check the DC voltages between AGND (starground at PCB) and pins of input balanced line receivers (INA137 or THAT1246):
INA137/THAT1246
PIN VOLTAGE
1 0v
2 0v
3 0v
4 -15v
5 0v
6 0v
7 +15v
8 not connected
As well, try to pull out balanced line receiver chip and check the voltages without it, on socket
(maybe a contamination? 1% from 100, but, everything can be)
Maybe, dead chip (BOTH same???? Strange!), but I think it is ground issue.