[quote author="vertiges"]Hi,
I've just been told by a Canadian Sales Rep. from Mouser that they have arranged a better shipping deal for the Canadian customers with FEDEX. It is overnight service for $19.00 USD, brokerage and duties included.
That's a good news ! :thumb:
Did you know about it ?
eD)))[/quote]
So, I decided to order at Mouser !
I made a $ 400 CAD order + 19.00 USD (Fedex shipping).
The Fedex guy came this morning with my package and wanted to charge me $ 143.00 !!! :shock:
I refused to pay and he left with my order...
Damn ! My iron was ready ! Hey come on !!! I could have finished my second GSSL by the end of the day !!! Could you imagine my frustration ?
I called Fedex right after. They explain me they charged $ 67.5 because there were a lot of items to encode !!! $ 1,5 per line ! :shock:
In fact, today, I've learnt how Fedex made $610 million of net incomes in 2007. :green:
I don't know what is gonna happen next !
I contacted Mouser and asked them if is possible to avoid this hidden fee...
I hope there is a misunderstanding somewhere.
I feel really bad about having given this information ! I hope nobody did place an order.
I'll keep you posted,
eD)))
EDITED THE 5th of MARCH :
Mouser gave me a credit for what was over $19. What a great customer service they have ! Great communication too ! :thumb: